Built NEXUS, a network incident intelligence platform

Hi, I'm Lokesh.

Full-Stack Developer

I build incident-management tools and reliable web applications with Python, FastAPI, React, Next.js and TypeScript. My background in network operations brings practical troubleshooting, clear communication and experience supporting real users to my development work.

View my work Resume

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// about

About me.

I'm a software developer with over four years of experience in IT support and network operations. My background in incident response, troubleshooting and service restoration informs how I build reliable applications and communicate technical issues clearly.

I develop full-stack applications with Python, FastAPI, React, Next.js and TypeScript, backed by PostgreSQL and MongoDB. My recent project, NEXUS, is a network incident intelligence platform that correlates events, maps affected devices and supports root-cause investigation.

My approach combines practical problem-solving with user feedback: translating operational needs into working software, validating the results and refining the experience. I'm pursuing a degree in Computer Science & Engineering at Miami University and seeking a software development role where I can contribute my technical skills and operational experience.

Years in IT & network operations

12 hr

Solo shifts owning incident response

15–20

Tickets handled per shift

Analysts trained and onboarded

// projects

Things I've built.

Independent projectFeatured

NEXUS

Network Intelligence & Incident Response Platform

An end-to-end platform that collects network events, correlates related device impacts, classifies incident severity, and supports root-cause investigation. It's built on the workflows I used daily as a NOC analyst.

Models direct and indirect device relationships to show what happened, when, and which components were affected
Investigator actions for investigation, resolution and closure, with timestamped state transitions
Historical records to help spot and review recurring events

Next.js
React
TypeScript
FastAPI
PostgreSQL
Docker

Source Read case study

NEXUS incident dashboard showing correlated network events

Working prototype

Security Guard Reporting App

Walkthrough reporting for a facility manager

Designed and built independently in about a month, then iterated with the facility manager through demos and feedback.

Login-session checks and duplicate guard-name prevention
Required-field and checkbox validation with clear error handling
Emailed reports with guard identity, notes, and date/time details

Outcome: Built independently in about a month and refined through demos with the facility manager.

Python
FastAPI
MongoDB
React
Next.js
Flask
Gmail SMTP

Prototype

Customer Portal Redesign

Self-directed initiative at H5 DataCenters

Prototyped a modernized customer portal alongside my NOC responsibilities, learning a new stack along the way.

Clearer navigation and more readable status updates
Document links, ticket visibility, and an updated login presentation

Outcome: Created a working concept for clearer customer navigation, ticket visibility and status updates.

Ruby on Rails
CSS
JavaScript
jQuery

// skills

Tech I work with.

My core development stack is Python, FastAPI, React, Next.js, TypeScript and PostgreSQL. NEXUS demonstrates how I combine these technologies with my network operations experience.

Languages

Python
JavaScript
TypeScript
HTML5
CSS3
SQL

Frontend

React
Next.js
Responsive UI
Form Validation

Backend & APIs

FastAPI
Flask
Node.js
Express.js
REST APIs
Session Handling

Databases & Infrastructure

PostgreSQL
MongoDB
Docker
Linux
AWS EC2 (basics)

Development Tools

Git/GitHub
Postman
Codex
ChatGPT
Claude
Claude Code

Network Monitoring

SolarWinds
Nagios

Service & Customer Platforms

Salesforce
ServiceNow

Engineering

Full-Stack Development
API Integration
Debugging
Data Validation
Incident Analysis
Root-Cause Analysis

// experience

Where I've worked.

May 2026 – Present

Remote Technical Assistant

Qualfon Data Services Group / Forged Fiber 37

Remote

Handle roughly 10–15 technician-support calls per day, documenting each interaction in Salesforce with about a 99% call-to-case ratio
Troubleshoot fiber installation, connectivity and Q1000K/W1700 equipment issues, including misrouted splitter and service-leg connections
Verify configurations, perform VLAN changes, provision or reset ONTs, and support service restoration
Work with field technicians through hardware replacements and additional diagnostics

Salesforce
Calix
Adtran
VLANs
ONT Provisioning

Jun 2022 – May 2025

NOC Analyst

H5 DataCenters

Cincinnati, OH

Monitored data-center and customer-server availability with status dashboards, Nagios, ping and traceroute, handling about 15–20 tickets per 12-hour shift
Owned incident response during solo 12-hour shifts, coordinating with network engineering, data-center teams and ISPs including Lumen/CenturyLink
Investigated connectivity, firewall, access-point, latency and server-reachability incidents, and maintained ticket histories and shift handoffs
Trained 2 new analysts on ticket workflows, diagnostics, incident-versus-outage handling and escalation
Used downtime to follow up on and close 10–20 older high-priority tickets, improving documentation and customer-status visibility

Incident story: city-level power outage

As the primary contact during a power outage affecting multiple customer servers, I created a master incident ticket plus customer-specific tickets, communicated status, gathered diagnostics and coordinated recovery calls over several hours.

Nagios
Lumen / CenturyLink
Incident Response
Root-Cause Analysis

Aug 2021 – May 2022

L1 Helpdesk Agent

ATOS

Mason, OH

Resolved or escalated about 10–20 tickets per shift covering account lockouts, password resets, secure-login fob numbers and access issues
Provided first-level support by phone, email and service portal, investigating issues and communicating ticket updates
Supported operational monitoring of physical security and IT systems, escalating issues and informing internal teams

Helpdesk
Ticketing
User Access

Education

Expected 2028

Miami University

B.S. Computer Science & Engineering

// contact

Let's talk.

I'm looking for a software development role and I'm always happy to talk about projects, internships or ideas. Send a message and I'll get back to you.

lokeshsequeira@gmail.com
Pennsylvania, USA

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